East of England Ambulance Service awarded contract to take non emergency patients to treatment

Ambulance Service awarded new contract

Bedfordshire, Luton and Hertfordshire Clinical Commissioning Groups have agreed a new contract with East of England Ambulance Service (EEAST) to deliver non-emergency patient transport.

The contract will initially run for 2 years from 1 Jan 2018.


This follows the closure of Private Ambulance Service (PAS), the previous provider in October. Since this closure EEAST has been delivering services under an emergency contract.

Lifeline to patients

The service provides 365,000 journeys to treatment centres each year across the four CCGs. It is a lifeline for patients that have regular appointments for treatment, such as dialysis, radiotherapy and chemotherapy.

Dr Alvin Low, on behalf of the Consortium of CCGs said:

“We are delighted to be able to confirm that EEAST has been awarded the substantive contract. Returning the contract for non-emergency transport to an established NHS provider, will we feel, give assurance to our patients.

“We would like to thank all of the staff who have remained committed to patient safety during this transition period and have continued to deliver the patient transport service during a time of unprecedented demand on our health services.”