The East of England Ambulance Service NHS Trust: Keep safe while keeping cool

The East of England Ambulance Service NHS Trust (EEAST) is urging people to take steps to avoid a 999 call when trying to keep cool this summer.

Over the last two summers, the service received 135 calls to drownings or near drownings.

Heat exposure

In the same period, it also received 177 calls related to patients suffering from heat exposure.


Dave Allen, an Area Clinical Lead for EEAST, said:

“There’s plenty of things for families to do this summer. However, a call for an emergency ambulance is not on anyone’s summer to-do list.

“Some sensible and practical steps will prevent a 999 call by staying safe in the water and taking measures to avoid heat stroke or sunburn.”


Follow these steps in near water

The East of England Ambulance Service NHS Trust gives the following advice:

  • Keep well hydrated
  • Wear sunscreen and stay out of the sun during the hottest part of the day
  • Check on vulnerable neighbours and relatives during the hot weather
  • If you plan to swim in the sea, go to a lifeguarded beach and swim between the red and yellow flags
  • When you enter the water, take time to acclimatise to the temperature. Also make sure someone is watching you
  • Don’t get cut off by the sea, ensure that you know the tides for your location

Allen said:

“We will always be there for the most seriously ill or injured patients. However, if your medical ailment is not an emergency, NHS 111 is available 24/7 to offer health advice.”