Network Rail is carrying out work to refurbish the lifts at Bedford railway station. This is to give those with additional access needs a more reliable route to the platforms Image: Network Rail

Passengers with accessibility needs urged to check before they travel to or from Bedford Station

Network Rail is carrying out work to refurbish the lifts at Bedford Railway Station. This is to provide a more reliable route to the platforms for those with additional access needs.

The work begins on Monday, 1 October and should be completed on Monday, 3 December. Due to the nature of the work, this means that there will be no step-free access to the station during this time.

Route Managing Director for Network Rail, Rob McIntosh, said:

“There’s never an ideal time to carry out this type of upgrade and we do appreciate the impact that this will have. We have worked closely with both Thameslink and East Midlands Trains to keep the impact to a minimum.”

Taxi service to replace part of the journey

Passengers who are unable to use the stairs the option of either using southbound trains from Platform 1, which may not be the next service. Another option is a free accessible taxi to Luton Airport Parkway or Wellingborough, for the north.

Passengers travelling to Bedford from the south will need to alight at Luton Airport Parkway where a free accessible taxi will help them continue their journey.

Passengers travelling from the north will alight at Wellingborough for a free taxi to Bedford.

Joe Healy, station manager at Bedford Station, said:

“We’ll be doing our best to help passengers with pushchairs and luggage during the work but passengers who cannot negotiate the stairs will need to travel via the next nearest accessible station.

“We can order accessible taxis on demand but there is inevitably a delay, so we would urge these passengers to arrange this in advance if possible via our dedicated assistance team.”

Midland Mainline Upgrade work could disrupt journeys for Remembrance Sunday

As part of the Midland Mainline Upgrade, Network Rail engineering works will also be taking place on the weekends of 13th and 14th October and 10th and 11th November.

During these weekend there will no East Midlands Trains services between Bedford and Leicester.

This work is the demolition of Earwigg railway bridge near Milton Earnest to allow the installation of overhead wires.

Customers who will be travelling during this time and need assistance are urged to plan ahead and book assistance for their journey. Especially those that may be travelling to attend events on Remembrance Sunday.

Dan Lucas, General Manager for East Midlands Trains, said:

“If you do need a helping hand, please contact us in advance and we will be pleased to provide advice and make alternative arrangements if needed.”

Passengers can organise assistance through contacting their train operator.