No cash preferred at London Northwestern Railways stations Image: WMTrains

Ticket offices will only accept cash as a last resort

London Northwestern Railway (LNR) has urged customers making essential journeys to purchase their travel online, using contactless cards or via mobile phone payments.

The operator is displaying posters at its stations following the latest government advice on cash handling and social distancing to reduce the spread of coronavirus.

From today, ticket offices will only accept cash as a last resort when passengers have no other means of payment. The limit for contactless card payments rises to £45 next week.

LNR is also reminding passengers that only essential journeys are permitted, with the focus on ensuring NHS staff and other key workers can get to their shifts.

Lawrence Bowman, customer experience director for London Northwestern Railway, said:

“Although government advice means trains are currently off-limits for most people, the railway remains open for key workers and others making essential journeys such as medical appointments.

“The safety and wellbeing of our staff and customers is our top priority, which is why from today we are only accepting cash as the payment method of last resort.

“We are also encouraging passengers to follow social distancing guidance and remain two metres apart as much as possible, including at stations and on trains.”

LNR is currently running a reduced timetable. For details, and more information about travelling during the coronavirus outbreak, see