Thameslink shares its top tips for those who need to head back onto the trains
As we begin to see the gradual ease to lockdown, the prospect of taking on the ‘new world commute’ for those who must travel by train, could seem a little daunting.
People should still consider whether their journey is necessary and wear a face covering if travelling. However, this may make many travellers nervous about the prospect of heading onto public transport in the future.
To help ease customer concerns, the key workers from Govia Thameslink Railway (GTR) have come together to create a short video.
The video takes passengers behind the scenes in a bid to reassure them of the work being done and demonstrate the small things we can all do to stay safe.
GTR’S top ten tips for travelling by rail
In addition, GTR have also has Top Ten Tips for travelling in the new world. This includes using your elbow to open the door to avoid eating or drinking on the train. Steve White, chief operating officer at GTR said:
“Throughout the Coronavirus lockdown, the teams at Southern, Thameslink and Great Northern have been working solidly to keep key workers moving and now, as restrictions ease, they are again working effortlessly to ensure the safety and wellbeing of all passengers.
“While we are doing our bit, we ask all our passengers to consider the safety of others and follow our top ten tips and where possible stagger their journey as much as possible to help everyone stay safe.”
- Do not travel if you feel unwell or have any symptoms of COVID-19
- Please wear a face covering when you are travelling on the train and ensure you sanitise your hands before and after travelling
- Use contactless payment as much as you can or switch to the Key smartcard – this means that you can avoid going to the ticket office and/or machines as much as possible
- If you can, try and stagger your journey and avoid the morning and evening peaks
- GTR said that it is keeping its trains clean but every little action can help – how about using your elbow to open the door button to keep your hands clean
- Please try to avoid eating and drinking on board – you’re best to keep your face covering securely in place for your whole journey
- When taking the escalator, please stand on the right, do not walk down on the left and leave a few steps in between yourself and the person in front to allow for a gap
- Try boarding at the front or end of the train as there may be more space
- Please do your best to keep your distance from other travellers, let’s all help each other
- To help keep you and everyone around you safe, follow social distancing guidance at stations and advice from the station staff