Sue Ryder St John’s Hospice Palliative Care Hub, which provides around the clock palliative support to people with a life limiting condition in Bedfordshire who prefer to receive care at home, has appointed a new operations manager.
Amy Tyler, 33, from Stewartby, Bedfordshire, has joined the Sue Ryder team from the Primary Care at Home Team at East London NHS Foundation Trust. She said:
“I have a personal connection with Sue Ryder St Johns Hospice as both my Grandad and Aunt spent their final days here, receiving quality care from the wonderful staff making their end of life as comfortable as possible.
“My same Aunt also worked here as a Sue Ryder Nurse on the Inpatient Unit and many of the current staff have many lovely memories of her.
“The hospice is surrounded by beautiful grounds and the people, including staff and volunteers, are so welcoming and supportive.
“My background is administrative and managerial and I wanted to progress my career, as well as work somewhere that means a lot to me. When I noticed the vacancy of Operations Manager for the Palliative Care Hub I thought it was a perfect fit.”
As part of her role, Amy is responsible for managing the day to day running of the Palliative Care Hub, working in collaboration with the clinical lead to optimise the staff rota and providing general office management, support for staff inductions, facilitating 1-1 meetings, staff performance, engagement and reporting.
Amy is really enjoying her new role at Sue Ryder:
“I enjoy getting to know and working with a variety of people,” she shares. “Working within the Palliative Care Hub means that I am privileged to be part of a team of seven Registered Nurses, 21 Nursing Assistants and five Night Staff, plus our Bank team members too.
“My welcome here has been amazing and I have received great support from all levels of staff.
“People are always interested when I say I work at a hospice and I feel very proud to do so. They always want to know more and I explain the service, my role and the people I get to work with on a daily basis. No two days are the same!”
Sue Ryder St John’s Hospice currently has a number of Registered Nurse and Nursing Assistant job roles both in its Palliative Care Hub and inpatient unit based in Moggerhanger just outside Bedford, and Amy is keen to encourage more people join the charity too:
“Working at Sue Ryder is such a rewarding career, providing palliative and end of life support and care to people and their families, knowing that you have contributed to making their final days as comfortable as possible.”
For more information on pursuing a career in palliative care with Sue Ryder visit www.sueryder.org/palliativecareers.