Bedfordshire FRS and EEAST Ambulance working together Image:BFRS

Falls service to operate during the working week

Bedfordshire Fire and Rescue Service (BFRS) and the East of England Ambulance Service Trust (EEAST) are working together on a new service aimed at improving lives.

It will be delivered by the BFRS Prevention Team, who will be responding to vulnerable people who have fallen in their homes.

The team have been trained by EEAST, with the skills required to the level of Community First Responders. BFRS says that this new service means it can support the EEAST during the busy winter season.

Homes, Roads and Leisure Safety Manager, Stuart Auger, said:

“This programme involves our fire and rescue teams helping to provide an effective response to certain types of incident, to complement the role that our Ambulance service already provides.

“Where we are able to provide a more timely response, we will be there to assist. We are trained to assist the patient from the floor and undertake an assessment of their needs. This is then discussed with a clinician in the Ambulance control room to ensure the patient can be safely left in their home.”

The falls service will operate during the working week. Some falls may just need people to be helped to their feet or a chair and checked to ensure they’re safe to be left at home. More serious falls may need the patient to be transported to hospital for further treatment.

BFRS staff will be able to make an appropriate assessment, in communication with staff at EEAST, and ensure that essential Ambulance services are best utilised. 

As well as complementing the EEAST response service, BFRS will also be able to refer people to its Safe and Well scheme. This provides home fire safety advice to residents.

Head of Response, Ade Yule, said:

“Whilst it’s only a small team at this stage, we believe that we will be able to effectively contribute to helping those people who need assistance.”